KreditBee Hiring 2026 | Customer Support, Verification & Collections Jobs

KreditBee Hiring 2026 | Customer Support, Verification & Collections Jobs | Salary Up to ₹25,000

Bangalore

💰 Salary: ₹22,000 - ₹25,000 Per Month 📍 Location: Bangalore

Job Description

Title	Description
Customer Support	Handle inbound & outbound customer calls professionally Resolve customer queries related to loans, repayments, and services Maintain accurate customer records and follow communication guidelines
Verification Team	Verify customer details and documents as per company process Coordinate with internal teams to ensure data accuracy Update verification status in systems
Tele Collection / Field-Level Engagement (TFLE)	Follow up with customers for pending payments Explain repayment options and resolve payment-related concerns Maintain professional and ethical collection practices
ILES Team	Support internal loan processing and operational tasks Maintain reports, MIS, and system updates Assist teams to ensure smooth daily operations

Required Skills

Title	Description
Required Skills – KreditBee Roles	Good verbal communication skills (Hindi / English / regional language as applicable) Customer-handling and interpersonal skills Basic computer knowledge (MS Excel, CRM, data entry) Ability to understand loan processes and company policies Problem-solving and negotiation skills (especially for collections roles) Active listening and clear explanation skills Ability to work with targets, incentives, and deadlines Professional attitude and discipline Teamwork and coordination skills Willingness to learn and adapt to new systems and processes

Title

Description

Required Skills – KreditBee Roles

Good verbal communication skills (Hindi / English / regional language as applicable)
Customer-handling and interpersonal skills
Basic computer knowledge (MS Excel, CRM, data entry)
Ability to understand loan processes and company policies
Problem-solving and negotiation skills (especially for collections roles)
Active listening and clear explanation skills
Ability to work with targets, incentives, and deadlines
Professional attitude and discipline
Teamwork and coordination skills
Willingness to learn and adapt to new systems and processes

Eligibility Criteria

Title	Description
Minimum Qualification	12th Pass
Experience	Freshers can apply Experienced candidates preferred for senior handling
Age	As per company policy
Salary Details	Freshers: ₹22,000 CTC + Incentives + Attendance Bonus PF & ESI included Experienced Candidates: ₹27,000 CTC + Incentives + Attendance Bonus PF & ESI included Earning Potential: Up to ₹25,000+ per month including incentives
Work Timing	10:00 AM – 7:00 PM